Insider Chatter by Donna Bogatin

February 12, 2008

MySpace To Google: Learn How To Sell Advertising, OMMA Report

Thw Wall Street Journal claims the richest man in the world scaling back on his “social graph” usage is ”the most damning indictment of ”social networking technology.” REALLY? Bill Gates is also scaling back on what he does at the company he founded, Microsoft: Any personal computer technology “indictment” there?

There was a Facebook indictment yesterday, it came form MySpace. Arnie Gullov-Singh, VP Product Mangement, Fox Interactive Media, had his competitive “social networking technology” fun at the OMMA Behavioral conference in New York City, at the expense of Facebook, as I present in MySpace to Facebook: NO ‘Reach, Relevancy, Results’! OMMA Report.

I asked Gullov-Sing about the future prospects for MySpace advertising, both in-house prime and the lower grade, out sourced Google variety. My question to panelist Gullov-Singh:

I appreciate your calling Facebook a “competitor”; Mark Zuckerberg refuses to return the favor. 

In any event, do social networks risk becoming too popular for their own good? As user generated content grows like a weed, what will be the impact on ad quality and pricing? Will users be subjected to more “punch the monkey” ads?

Gullov-Sing avoided the seemingly undeniable inventory glut issue, hailing MySpace is popular among advertisers and its CPMS are doing just fine, while offering no hard data to support his contentions.

After the panel, I sought specifics from Gullov-Sing and pointed out that MySpace partner Google itself lamented MySpace ad quality and pricing, in an indirect dig during its Wall Street conference call.

Gullov-Sing told me that there are a lot of reasons for Google not doing well at MySpace. I suggested to Gullov-Sing that perhaps MySpace is not providing necessasry internal MySpace data to Google so it is best able to optimize.

Gullov-Sing indicated to me that Google doesn’t understand the sales process and thinks technology is the answer to everything.

If Google really did learn how to sell advertising like the rest of the media world, though, would its MySpace performance really improve? After all, MySpace has its direct hands on the “good” MySpace ads goods, while Google is an outside ad serving player, playing around with runnerup inventory.

MySpace inventory distribution appears to match the industry standard put forth at the OMMA conference by Peter Horan. The CEO of IAC Media & Advertising said a sites’ advertising is generally about half direct-sale, premium ad inventory and half of lower quality, resold by aggregators.

I have been questioning the quality and “salability” of MySpace’s inventory available to Google since the $900 million deal was announced in 2006 during a joint Fox Interactive Media and Google conference call.

Fox Interactive has continued to retain exclusive rights to directly sell its most desirable, and most lucrative, display advertising to Fortune 500 advertisers. In addition to Google being exclusive search and keyword targeted advertising sales provider, the agreement has provided for Google to have an option on My Space’s unsold, “remnant” display advertising: a “right of first refusal on display advertising sold through third parties on Fox Interactive Media’s network.”

Google CEO Eric Schmidt was well aware of the MySpace monetization challenge when he made a long term, expensive pledge to MySpace, but believed the vaunted Googley technology would prevail. Schmidt in 2006:

“We are not going to cover MySpace with ads,” he said, noting that Google carefully analyzes what sort of ads encourage users to click on what sort of pages to produce the most revenue. “It turns out the right answer is to show fewer, better ads.” (NYT)

It turns out, though, that Schmidt’s Google did NOT, and still does not, have the right MySpace answer, demeuring now that Google is “still in the learning stages of how it monetizes social networking”:

We have had a challenge in Q4 with social networking inventory as a whole and some of the monetization work we were doing there didn’t pan out as well as we had hoped. But we are continuing the efforts and we are still optimistic about future quarters.

MySpace, on the other hand, is optimistic about the present! 

PLUS: MySpace To Google (Round 2): Text Clicks Do NOT Rule! VideoEgg Report

MORE: MOBILE Visions? Microsoft, Yahoo, AOL Open Up: NOT Google! OMMA Report and Henry Blodget Tech Ticker Puts Yahoo Finance at SEC Risk and LinkedIn Preps Spy Network: Is YOUR Company Safe?

CONTACT DONNA BOGATIN

Filed under: Online Advertising, Google, Facebook, Social Media, Social Networks, OMMA
Written by: Donna Bogatin @ 1:52 pm

 

February 11, 2008

MySpace to Facebook: NO ‘Reach, Relevancy, Results’! OMMA Report

Esther Dyson continues her “friending” ode to Mark Zuckerberg, courtesy of the Wall Street Journal.

When I heard Dyson declare to Web 2.0 startups in New York City last June (on the heels of Zuckerberg’s unveiling of “Facebook Platform” to the world), “Throw out your development, go use Facebook,” I asked if it would really be prudent for the Web to capitulate to Facebook, as the self-described Internet “court-jester” advised. I warned startups of how Facebook is a wolf in sheeps clothing, citing Zuckerberg’s F8 Platform own Terms of Service.

MY advice to Web entrepreneurs to create their own, proprietary, self-sustainable, independent businesses is proving prescient. SEE: Scrabulous At Risk? Zynga $10 million VC Game: Facebook Roulette   

I also have been warning, since May 2007, of Facebook’s non user-friendly privacy policy and practices. My concerns about Mark Zuckerberg’s non-negotiable data mining machine have also proven on the mark. SEE: The REAL Google (and Facebook) Nightmares: Eternal Data Traps

Nevertheless, Dyson’s admiration for the Harvard drop-out’s “social graph” can not be contained. For Dyson, the Beacon affair is not a privacy quagmire, but a mere Facebook PR faux pas! Dyson applauds how Beacon “familiarized millions of users with the notion that they can control information about themselves online, and determine to whom it is visible.”

REALLY? NOT according to the poor soul who had his Christmas “ruined” due to Mark Zuckerberg allowing Facebook to inform his 100 best friends of his ”surprise” diamond gift for his wife. 

Google, Yahoo, Microsoft? Who cares! Dyson assures “a more profound revolution is taking place on the online social networks,” particularly the one named Facebook.

Who needs MySpace? Zuckerberg prohibits Facebook application partners from even mentioning the name of his biggest nemesis!

MySpace is STILL the space, though, in terms of both traffic and monetization, as Arnie Gullov-Singh, VP Product Mangement, Fox Interactive Media, underscored this morning at the OMMA Behavioral conference in New York City.

Who needs Facebook? “I don’t get it.” Gullov-Singh shared about Facebook’s Beacon and social ads: “How will marketers ever get reach, relevancy and results?”

Moreover, what is really in it for the consumers? “Do any of my friends care that I bought an airplane ticket to come to NYC?” Gullov-Singh pointed out, rhetorically.

Facebook’s latest ad tricks are tools ”thought up by engineers,” Gullov-Singh scoffed.

The ultimate MySpace indictment of Facebook marketing: “LOW RETURN ON ENERGY!”

MORE: LinkedIn Preps Spy Network: Is YOUR Company Safe? and How Web 2.0 Meetups Displaced the New York Software Industry and MOBILE Visions? Microsoft, Yahoo, AOL Open Up: NOT Google! OMMA Report and Henry Blodget Tech Ticker Puts Yahoo Finance at SEC Risk and MySpace To Google: Learn How To Sell Advertising, OMMA Report

CONTACT DONNA BOGATIN

Filed under: Facebook, MySpace, OMMA
Written by: Donna Bogatin @ 8:47 pm

 

September 26, 2007

Google to Marketers: Give Us ALL Brand Assets, For Eternity

Brand marketers beware: Google is eyeing YOUR assets!

In New York City this week, from OMMA to MIXX, all levels of the Googleplex totem poll were represented and all faithfully conveyed CEO Eric Schmidt’s favored notion that the advertising “power law” is in Google’s powerful favor.

Eileen Naughton, Director of Media Platforms, proclaimed to advertising execs: “All your assets must be discoverable,” at Google.

“All” the marketing assets of the world’s leading companies that Google is determined to “make discoverable, across media, across scale” include every part and parcel of the integrated marketing mix: Brand, Product, Services, Press Releases…

How will Google make every brand “discoverable”? By making sure the all the world’s brand assets are “stored on central servers,” those controled by Google.

What good are old-school media buys, after all, in Naughton’s Googley vision. Get with the program: “market to the cloud,” Naughton cajoled.

READ MY OMMA REPORT: Advertising Cat Fight? Google’s Media Chief Gets Defensive 

The Google media chief’s high level vision was reinforced by three Googlers working in the Googley trenches: product managers. In a pitch session touting Google’s newest ad products, the inexorable Google cloud was again hailed.

What is one of the greatest things about uploading a marketing video to YouTube, according to YouTube’s product manager? It will remain there–i.e., on the Google servers–FOR ETERNITY!

Google may be updating its corproate slogan at this very moment: “We will organize all the world’s information…FOR ETERNITY.”

READ MY MIXX REPORT: GOOGLE ALERT: Overlay Text Ads for AdSense Video Network

ALSO: NBC on Why Hulu.com IS a YouTube Killer and Live Search: Microsoft Spoils Google Birthday Party!

CONTACT DONNA BOGATIN

Filed under: Online Advertising, Google, YouTube, AdSense, Google Search, AdWords, Google Services, OMMA
Written by: Donna Bogatin @ 2:46 pm

 

September 25, 2007

NBC, Sling, EchoStar: Television and DVRs, OMMA Report

Sling Media, the self-proclaimed “digtial lifestyle products” disruptor, is selling out to EchoStar, the third largest pay-TV provider in the U.S. and a DVR provider. WHY?

EchoStar, Charlie Ergen, CEO & co-founder: With today’s increasingly mobile lifestyle, EchoStar’s acquisition of Sling Media will allow us to offer innovative and convenient ways for our customers to enjoy their programming on more displays and more locations, including TV’s, computers and mobile phones, both inside and outside the home.

Sling Media, Blake Krikorian, CEO & co-founder: By combining strategies, resources and technologies with EchoStar, Sling Media will be able to rapidly expand our open multi-platform product offerings, not only for DiSH Network sunbscribers, but for digital media enthusiasts around the globe.

Last May, I heard the President of Sling Media, Jason Hirschhorn, tell advertisers and media companies at the IAB Video Forum that revenue generating “windows” are dying: TV, cable, DVD…because consumers are empowered to “watch TV virtually anywhere in the world.”

IS TIME-SHFITING, PLACE SHIFTING MEDIA CONSUMPTION CANNABILIZING TELEVISION? Gerorge Kliavkoff, NBC Universal’s Chief Digital Officer was asked yesterday at the OMMA Conference in New York City.

NO! Television viewership is what “drives everythng else,” Kliavkoff underscored:

Online drives incremental revenues for us. Viewers use the Web as a DVR to watch missed episodes. Our first-run business will be OK for a long-time.

TV 360 ad packages fuel integrated broadcast, online, mobile traction deals. TV 30s are what drives the economics of digital; We are growing our TV business and our digital business.

NBC is in an enviable position: When we sell $5 in TV ads, we charge $5.30, 25 cents for digital puls 5 cents for mobile.

What’s more, televison CPMs will rise, Kliavkoff asserted, as the “algorithms” improve:

We will have better targeting and advertisers will be happy to pay higher CPMs because they will get better ROI.

MORE OMMA REPORTS: OMMA Advertising Cat Fight? Google’s Media Chief Gets Defensive and NBC on Why Hulu.com IS a YouTube Killer and NBC’s Defense Against YouTube IP Abuse? Carrot, NOT Stick

ALSO: Facebook Sex Sting: Will Microsoft, Yahoo, Google Buy Into Scandal? and Yellow Pages Trash Talking: The SEO Dog in the Google Local Fight

CONTACT DONNA BOGATIN

Filed under: General, Video, Conferences, Online Advertising, YouTube, Monetization, NBC Universal, Mobile, OMMA
Written by: Donna Bogatin @ 8:23 am

 

September 24, 2007

NBC’s Defense Against YouTube IP Abuse? Carrot, NOT Stick: OMMA Report

Is a NBC copyright infringement lawsuit near, I headlined way back in May. Today, I asked NBC Universal directly: George Kliavkoff, Chief Digital Officer, specifically.

Addressing the OMMA Conference in New York City this morning, the man responsible for leading the anti-YouTube Hulu.com charge twice lobbed veiled, but pointed, jabs at Google for its scant concern for protecting the rights of content creators at its YouTube juggernaut.

During his keynote chat, Kliavkoff described how Hulu.com is getting support from Internet Service Providers in devising ways to prevent illegitimate copies of copyright video content from proliferating. He also offered that he hoped “one other” market leader would set the proper tone by taking a postive stance to protect IP.

While sitting side by side Google’s Director of Media Platforms, Eileen Naughton, for a panel on “content ownership,” Kliavkoff lamented that a search for Heros at YouTube might yield “300,000 hits,” but very little of NBC’s content returned would actually be properly licensed.

What gives? I asked Kliavkoff. During the Q & A, I noted: “You seem to have twice indicated NBC’s unhappiness with Google’s DMCA business model. Isn’t it time for NBC to give Viacom some real support by also suing YouTube for copyright infringement?”

Kliavkoff responded that NBC belives in IP “carrots, not sticks,” without seizing the opportunity to point out to his Google Media co-panelist what it is that NBC wants YouTube to do!  

NBC has been stradling the YouTube copyright infringement fence for more than a year, playing a good cop, bad cop routine designed at maximizing “free” YouTube promotion for NBC content while at the same time publicly needling Google with pointed anti-YouTube business model commentary and serving as a supportive “friend” in YouTube copyright lawsuits brought by others.

NBC can not bring itself to go all out against YouTube, as Viacom has, however, as Kliavoff confirmed today in responding to my question.

MORE OMMA REPORTS: OMMA Advertising Cat Fight? Google’s Media Chief Gets Defensive and NBC on Why Hulu.com IS a YouTube Killer: OMMA Report

CONTACT DONNA BOGATIN

Filed under: Video, Conferences, Google, Copyright, Copyright Infringement, YouTube, NBC Universal, OMMA
Written by: Donna Bogatin @ 3:08 pm

 

NBC on Why Hulu.com IS a YouTube Killer: OMMA Report

k92407.jpgWho says Hulu.com doesn’t have a (good) shot at weakening Google’s YouTube online video dominance? A confident George Kliavkoff, NBC Universal’s Chief Digitlal Officer, laid out a welll thought out Hulu.com business model strategy this morning at the OMMA Conference in New York City to conclude that “quality” will always wins out.

The three core foundational principles of the NBC Universal-Nes Corp. Hulu.com Joint Venture, acccording to Kliavkoff:

1) Premium, professionally produced video content will be the ultimate winner online,

2) There is huge value in aggregating content,

3) NBC believes in ubiquitous distribution.

The three-prong philosophy will be implemented using multiple networks, multiple providers and a new best video practices destination site launching next month: Hulu.com.

Hulu.com aggregated content from participating video partners will be available at Hulu.com and at consumer portals, such as Yahoo and MSN, representing an effective 98% reach. Viewers at the destination Hulu.com, however, will enjoy “additional benefits” such as a higher quality video experience and personal video tools, Kliavkoff said.

Distribution partners are obligated to promote Hulu.com content at their sites with guaranteed page view commitments. A proprietary recommendation engine will help drive increased usage and site loyalty.

Distibution partners are also obligated to use “affirmative IP filtering,” guaranteeing ”legitimate” and monetizable quality viewing experiences.

NBC believes in the long-term appeal of episodic broadcast quality video, over YouTube’s clip-culture low-brow fare. Kliavkof underscored that snack-sized short-form ”entertainment” has dominated online video to date because “nothing else was available untill a year ago,” noting that 83% of “people who start to watch a full length show, finish it” along with the advertising.

While Kliavkoff predicts a winning business strategy for Hulu.com, the ultimate winning video ad formats are yet to be determined. NBC is open to trying and testing all types of creatives and strategies. Kliavcoff made an open call to advertisers and marketers in the OMMA audience to collaborate on innovative ad delivery, offering to “set aside” ad inventory for experimentation.

Bottom line? Call Hulu.com “ClownCo” if you like, but Kliavkoff and company are on a serious mission to unseat YouTube at the head online video table, and the Hulu.com charge will undoubtedly have legs.

MORE OMMA REPORTS: OMMA Advertising Cat Fight? Google’s Media Chief Gets Defensive and NBC’s Defense Against YouTube IP Abuse? Carrot, NOT Stick: OMMA Report

CONTACT DONNA BOGATIN

Filed under: Video, Conferences, Online Advertising, Google, YouTube, NBC Universal, Video Advertising, OMMA
Written by: Donna Bogatin @ 3:03 pm

 

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